Places That We Know


Terms of Use

The basic premise of Places That We Know encourages the sharing of heritage materials - images, videos, audio recordings, text and other files - in an open, online archive to faciliate greater community engagement with heritage.

In order to protect the experience and safety of people who use Places That We Know, there are some limitations on the type of content and behavior that we allow. These are stated in our rules below. All Places That We Know users must agree to accepting these Terms of Use. Failure to adhere to these may result in the following:

  • temporarily limiting your ability to create posts, submit archive item or interact with other Places That We Know users
  • asking you to verify account ownership with a phone number or email address; or
  • permanently suspending your account(s).

If you attempt to evade a permanent suspension by creating new accounts, we will suspend your new accounts.

Please note that we may need to change these terms of use from time to time and reserve the right to do so.

The most current version is always available here.

Content Boundaries and Use of Places That We Know

Intellectual property

We reserve the right to suspend accounts or take other appropriate action when someone’s brand or trademark, including business name and/or logo, is used in a manner that may mislead or confuse others about your brand affiliation.
We will respond to clear and complete notices of alleged copyright infringement. All rights reserved to Places That We Know 2019 (Icecream Architecture Ltd)

Graphic violence and Adult content

We consider graphic violence to be any form of gory media related to death, serious injury, violence, or surgical procedures. We consider adult content to be any media that is pornographic and/or may be intended to cause sexual arousal.

Places That We Know does not allow any form of graphic violence and/or adult content in any post, image, message or comment nor do we allow any form of inappropriate or aggressive language. We hold the right to remove any post, image, message or comment which uses violent, graphic, adult content, inappropriate or aggressive language or imagery from the site, continued posting of this imagery or language will result in your permenant removal of the site.

Unlawful use

You may not use our service for any unlawful purposes or in furtherance of illegal activities. By using Places That We Know, you agree to comply with all applicable laws governing your online conduct and content.

Abusive Behavior

We believe in freedom of expression and open dialogue, but that means little as an underlying philosophy if voices are silenced because people are afraid to speak up. In order to ensure that people feel safe expressing diverse opinions and beliefs, we prohibit behavior that crosses the line into abuse, including behavior that harasses, intimidates, or uses fear to silence another user’s voice.

Context matters when evaluating for abusive behavior and determining appropriate enforcement actions. Factors we may take into consideration include, but are not limited to whether:

  • the behavior is targeted at an individual or group of people;
  • the report has been filed by the target of the abuse or a bystander;
  • the behavior is newsworthy and in the legitimate public interest.

Violence and physical harm

You may not make specific threats of violence or wish for the serious physical harm, death, or disease of an individual or group of people. This includes, but is not limited to, threatening or promoting terrorism. You also may not affiliate with organisations that — whether by their own statements or activity both on and off the platform — use or promote violence against civilians to further their causes.
Suicide or self-harm:
You may not promote or encourage suicide or self-harm. When we receive reports that a person is threatening suicide or self-harm, we may take a number of steps to assist them, such as reaching out to that person and providing resources such as contact information for our mental health partners.
Child sexual exploitation:
You may not promote child sexual exploitation.

Abuse and hateful conduct

You may not engage in the targeted harassment of someone, or incite other people to do so. We consider abusive behavior an attempt to harass, intimidate, or silence someone else’s voice. Unwanted sexual advances: You may not direct abuse at someone by sending unwanted sexual content, objectifying them in a sexually explicit manner, or otherwise engaging in sexual misconduct.
Hateful conduct:
You may not promote violence against, threaten, or harass other people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease.
Hateful imagery and display names:
You may not use hateful images or symbols in your profile image or profile header. You also may not use your username, display name, or profile bio to engage in abusive behavior, such as targeted harassment or expressing hate towards a person, group, or protected category.

Private information and intimate media

Private information:
You may not publish or post other people's private information without their express authorisation and permission.
Intimate media:
You may not post or share intimate photos or videos of someone that were produced or distributed without their consent.
Threats to expose/hack:
You may not threaten to expose someone’s private information or intimate media. You also may not threaten to hack or break into someone’s digital information.


You may not impersonate individuals, groups, or organisations in a manner that is intended to or does mislead, confuse, or deceive others.

Spam and Security

We strive to protect people on Places That We Know from technical abuse and spam. To promote a stable and secure environment on Places That We Know, you may not do, or attempt to do, any of the following while accessing or using Places That We Know:

  • Access, tamper with, or use non-public areas of Places That We Know, it’s computer systems, or database
  • Probe, scan, or test the vulnerability of any system or network, or breach or circumvent any security or authentication measures.
  • Interfere with or disrupt the access of any user, project or organisation, including, without limitation, sending a virus, overloading, flooding, spamming, mail-bombing Places That We Know’s services, or by scripting the creation of content in such a manner as to interfere with or create an undue burden on Places That We Know.
  • Malicious content:​ You may not publish or link to malicious content intended to damage or disrupt another person’s browser or computer or to compromise a person’s privacy.
  • Spam:​ You may not use Places That We Know’s services for the purpose of spamming anyone. Spam is generally defined on Places That We Know as bulk or aggressive activity that attempts to manipulate or disrupt users or projects, resources, opportunities and events. We consider this bulk aggressive activity to include;
    • Multiple messages or comments which are not in the spirit of Places That We Know;
    • If you post events, resources, opportunities and projects which do not belong to you and which other users report as not your own.
    • if you post misleading, deceptive, or malicious links (e.g., affiliate links, links to malware/clickjacking pages, etc.);
    • if you create fake accounts, account interactions, or impressions;

Content Visibility

Accounts under investigation or which have been detected as sharing content in violation of these terms of use may have their account suspended or deleted.

Using Places That We Know

Who can use Places That We Know

Anyone over the age of 16 can use Places That We Know.

Anyone who agrees to our Terms of use accepts these terms on behalf of themselves and any organisation they add. If you are accepting these Terms of use on behalf of a organisation you represent and warrant that you are authorised to do this.

How to use Places That We Know

You are responsible for the content and how you use Places That We Know platform and you should only provide the content you are comfortable sharing.

Places That We Know does not represent the content shared by others on this page nor is responsible for its authenticity, however if you understand content to be untrue or offensive you have the right to report it to the platform to be dealt with.

By accepting our Terms of Use you agree that information you share and services you use are done so at your own risk. You understand by using Places That We Know you may be exposed to inaccurate or inappropriate content.

Places That We Know is used for the following services:
  1. for contributing items - images, videos, audio recordings, text, digital files, trails - to the heritage archive
  2. for viewing or downloading items (see above) from the heritage archive
  3. to communicate with other people in relation to their profile or items in the archive

The use of Places That We Know beyond these 3 services is not permitted and use the site beyond these service will result in your account, posts, messages and comments to be suspended or permanently deleted.

Your Rights

You retain your rights to any content you submit, post or display on or through Places That We Know. However by sharing this content on Places That We Know you allow worldwide access to this information.

Your Profile

If you create an account with Places That We Know you are solely responsible for safeguarding this so use a strong, private password and do not share this publicly. We are not liable for your failure to safeguard your account.

Your right to use Places That We Know

Places That We Know is a free platform which gives anyone who agrees to its terms of use the right to use its services for the above uses.

Limitation of Liability

Places That We Know is not liable for personal loss or damages which you may incur from use of the site. Acceptance to our terms of use agrees to the correct use of of our platform and to your protection.


Places That We Know Terms of use may be updated at points the most up to date terms and conditions can be found here.

This Terms of Use has been updated on 24/09/19 in compliance with new GDPR laws on behalf of Places That We Know by the Data Protection Officer Sarah Frood (Icecream Architecture. Ltd).

All Rights Reserved Places That We Know © 2024

Places That We Know
c/o Icecream Architecture Ltd 54 Cook St Glasgow G5 8JN Company No. SC468989 VAT Reg. 179619946
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